General Data Protection Policy

1. Introduction

At Karven Homedecor, we value your privacy and are committed to protecting your personal data. This General Data Protection Policy outlines how we collect, use, store, and safeguard your information when you visit our website or make a purchase, ensuring transparency and trust for our international customers.

2. Data We Collect

We collect the following types of personal information to provide you with our services:

• Identity Information: Name, surname
• Contact Information: Email address, phone number, shipping and billing address
• Transaction Information: Order history, product preferences, cart contents
• Technical Information: IP address, device information, cookies
• Payment Information: Encrypted payment details (processed securely by third-party providers)

3. How We Use Your Data

Your personal data is used for the following purposes:

• Processing and delivering your orders
• Managing payments and invoicing
• Providing customer support and resolving inquiries
• Improving our website and user experience
• Sending order updates and notifications
• Marketing communications (only with your explicit consent)
• Fraud prevention and security

4. Data Sharing

We may share your data with trusted third parties solely for operational purposes:

• Shipping Companies: To deliver your orders
• Payment Processors: To securely process transactions (e.g., iyzico)
• Service Providers: For website hosting and maintenance
• Legal Authorities: If required by law

We do not sell your personal data to third parties.

5. Data Security

We implement robust security measures to protect your data:

• SSL encryption for secure data transmission
• PCI-DSS compliant payment processing
• Secure servers and firewalls
• Regular security audits

6. Your Rights

We respect your rights regarding your personal data. You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent for marketing communications
• Object to data processing in certain circumstances

7. Cookies

We use cookies to enhance your browsing experience. These include essential cookies for site functionality and optional analytics cookies to understand how you use our site. You can manage your cookie preferences through your browser settings.

8. Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. International Transfers

As we operate globally, your data may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data during such transfers.

10. Contact Us

If you have any questions about this policy or your personal data, please contact us: